Torque Motorsport
Privacy Policy

Last updated: July 17th, 2024

This Privacy Policy covers the website www.torquemotorsport.io (Website) and the services provided through it including the video game titled Torque Drift 2 (Services). The Website and Services comprise intellectual property belonging to Grease Monkey Games Pty Ltd (Company). References to “we”, “us” and “our” is a reference to the Company.

In this privacy policy (Privacy Policy) we are bound by the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs). This Privacy Policy explains how and why we collect, use, hold and disclose your personal information.

The Website may contain links to other websites. The information practices or the content of such other websites is governed by the privacy policies, if any, of those other web sites. This Privacy Policy as updated from time to time applies to any customer account you have with us, whether or not a different version of the Privacy Policy was valid at that time.

You consent to us collecting, holding, using and disclosing your personal information in accordance with this policy. Terms used in this policy have the meaning given to them in the Privacy Act and the APPs.

1. WHAT IS PERSONAL INFORMATION?

Personal information is any information or an opinion about an identified individual or an individual who can be reasonably identified from the information or opinion. Information or an opinion may be personal information regardless of whether it is true.

2. WHAT IS SENSITIVE INFORMATION?

Sensitive personal information includes information or an opinion about matters like your health, criminal history or racial or ethnic origin. In limited circumstances, we need to collect this information from you to assist you. We will not collect sensitive information about you unless you consent to the collection and the information is directly related to our activities.

3. WHAT PERSONAL INFORMATION DO WE COLLECT AND HOLD?

3.1 We collect information about you and your interactions with us, for example, when you use our services, contact us or otherwise visit our website. The information we collect from you may include your name, contact number, email address, your history of purchases and use of our services and details of enquiries or complaints you make.

3.2 We may collect information about how you access, use and interact with the website and Services. We do this by using a range of tools such as Google Analytics, Facebook Analytics, web trackers, cookies and any other website and software analysis tools. This information may include:

(a) the location from which you have come to the site and the pages you have visited; and

(b) technical data, which may include IP addresses, the types of devices you are using to access the website or Services, device attributes, browser type, language and operating system

(c) Hardware information including device specifications such as GPU model, CPU model and available RAM to assist in diagnosing performance issues.

3.3 We use cookies on the website. A cookie is a small text file that the website may place on your device to store information. We may use persistent cookies (which remain on your computer even after you close your browser) to store information that may speed up your use of our website for any of your future visits to the website. We may also use session cookies (which no longer remain after you end your browsing session) to help manage the display and presentation of information on the website which may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the information supplied by the Website. You may refuse to use cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of the website.

3.4 Links on our website may take you outside our network. These links are provided in good faith. However, we are not responsible for third party sites and accept no responsibility for the content, accuracy, security or function of third-party sites.

4. WHY DO WE COLLECT, HOLD AND USE YOUR PERSONAL INFORMATION?

4.1 We collect, hold and use your personal information so that we can:

(a) promote and market our services and the products and services of third parties;

(b) provide you with products and services, and manage our relationship with you;

(c) diagnose software issues with the Website or Services;

(d) contact you, for example, to respond to your queries or complaints, or if we need to tell you something important;

(e) comply with our legal obligations and assist government and law enforcement agencies or regulators; or

(f) identify and tell you about other products, properties or services that we think may be of interest to you.

If you do not provide us with your personal information, we may not be able to provide you with our services, communicate with you or respond to your enquiries.

5. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

5.1 We will collect your personal information directly from you whenever you interact with us, which may include data that is freely provided by you, collected automatically when using the Website or Services.

5.2 We may collect information from third parties including but not limited to data collection and analysis platforms, credit reporting bodies, other credit providers, existing or previous suppliers of goods or services, your bank and certain other businesses for the purposes of providing our services.

5.3 Users are responsible for any third-party personal data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the data to the owner.

6. HOW DO WE STORE AND HOLD PERSONAL INFORMATION?

6.1 We store most information about you in computer systems and databases operated by us or our external service providers. Some information may also be recorded in paper files that we store securely. Data may also be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) if necessary.

6.2 We implement and maintain processes and security measures to protect personal information we hold from misuse, interference or loss, and from unauthorised access, modification or disclosure.

6.3 These processes and systems include:

(a) the use of identity and access management technologies to control access to systems on which information is processed and stored;

(b) requiring all employees to comply with internal information security policies and keep information secure;

(c) requiring all employees to complete training about information security; and

(d) monitoring and regularly reviewing our practice against our own policies and against industry best practice.

6.4 We will also take reasonable steps to destroy or de-identify personal information once we no longer require it for the purposes for which it was collected or for any secondary purpose permitted under the APPs.

7. WHO DO WE DISCLOSE YOUR PERSONAL INFORMATION TO, AND WHY?

7.1 We may transfer or disclose your personal information to our related companies.

7.2 We may disclose personal information to external service providers so that they may perform services for us or on our behalf.

7.3 We may also disclose your personal information to others outside our group of companies where:

(a) we are required or authorised by law to do so;

(b) you may have expressly consented to the disclosure or the consent may be reasonably inferred from the circumstances; or

(c) we are otherwise permitted to disclose the information under the Privacy Act.

7.4 For example, we may share your data with service providers, including third party social networking and media websites such as Facebook or Twitter, to enable them to provide quality services on our behalf; company affiliates, in order to work with them; or business partners, for example to offer products or services where you purchase or specifically express interest in a jointly-offered product or service from us.

7.5 We do not control our business partners’ use of the data about you we collect, and their use of the information will be in accordance with their own privacy policies.

7.6 If the ownership or control of all or part of our business changes, we may transfer your personal information to the new owner.

8. DO WE DISCLOSE PERSONAL INFORMATION TO OVERSEAS RECIPIENTS?

8.1 We may disclose your personal information to recipients which are located outside of the country you are based in, including Australia and the United States. However, to facilitate any global operations of the Company, it may transfer and access such information from around the world, including from other countries in which the Company operates. This Privacy Policy will apply even if the Company transfers data about you to recipients in other countries.

9. DO WE USE YOUR PERSONAL INFORMATION FOR MARKETING?

9.1 We will use your personal information to offer you products and services we believe may interest you, but we will not do so if you tell us not to. These products and services may be offered by us, our related companies, our other business partners or our service providers.

9.2 Where you receive electronic marketing communications from us, you may opt out of receiving further marketing communications by following the opt-out instructions provided in the communication.

10. ACCESS TO, AND CORRECTION OF, YOUR PERSONAL INFORMATION

10.1 You may access or request correction of the personal information that we hold about you by contacting us. Our contact details are set out below. We will only provide you with access to the information we hold about you if to do so would not breach the APPs or impose an unreasonable burden upon us.

10.2 There is no charge for requesting access to your personal information, but we may require you to meet our reasonable costs in providing you with access (such as photocopying costs or costs for time spent on collating large amounts of material).

10.3 We will respond to your requests to access or correct personal information in a reasonable time and will take all reasonable steps to ensure that the personal information we hold about you remains accurate and up to date.

11. COMPLAINTS

11.1 If you have a complaint about the way in which we have handled any privacy issue, including your request for access or correction of your personal information, you should contact us. Our contact details are set out below.

11.2 We will consider your complaint and determine whether it requires further investigation. We will notify you of the outcome of this investigation and any subsequent internal investigation.

11.3 If you remain unsatisfied with the way in which we have handled a privacy issue, you may approach an independent advisor or contact the Office of the Australian Information Commissioner (www.oaic.gov.au) for guidance on alternative courses of action which may be available.

12. CONTACT DETAILS

If you have any questions, comments, requests or concerns, please contact us at:

Grease Monkey Games Pty Ltd
2/62 Fallon street, Brunswick, Victoria, Australia

Email: [email protected]

13. CHANGES TO THIS POLICY

13.1 From time to time, we may change our policy on how we handle personal information or the types of personal information which we hold. Any changes to our policy will be published on our website.

13.2 You may obtain a copy of our current policy from our website or by contacting us at the contact details above.